An interesting event occured to me yesterday. I do not know if it is the sheer genius of the other person or an honest mistake on his part. Either way, I have had to deal with an angry sales person the whole evening. The whole affair is described below.
It all started in the evening. I returned back to my room after the evening snacks. As I sat down to work, my phone rang. An unknown number – +919334461925. I pick up the phone. The conversation was in hindi.
‘ello. Who’s this?
When will you return my money?
Excuse me, but may I know who am I talking to?
******, when will you return the money you owe me !
I suppose you have dialled a wrong number. Which number do you think you have dialled?
I got a call from you on this number, asking me to recharge the number +9198——– (I do not remember the other number) for an amount of Rs 3500, with your word to repay me today. When do you intend to pay me back.
I am sorry. I repeat once again, I think you have got the wrong number. I am not the guy you are looking for.
*******. I dialled your number +919002341426. This is the number you called me with. Now ****** tell me your address so that I can set you straight.
I hang up. But immediately the phone rings again. The same number. Damn, he redialled
Hello?
******. Why did you hang up. Afraid of telling me your address are you?
So eager for a fight are you, come on. I am in RK Hall of Residence. Wanna set me straight. Come here. I shall be waiting for you at the gate.
Who the **** do you think you are.
Afraid are we now, huh?
Pay back my money and I’ll let you go.
Dial the correct number first and you’ll get what you want. My number starts with 99, not 90.
Smart chap eh? Tell me, how did you tweak the connections of your mobile phone, that I dial your number on 90 and it goes to your phone at 99.
Am I expected to laugh at your joke, because believe me, I’m not in the mood for it.
I’ll complain to the police.
I’ll thank the gods for putting some sense into you. Please go on and do so.
I just want my money.
Can you talk properly first? ‘Coz I do not see this conversation heading anywhere.
[a few minutes silence]
When will you return back my money?
As I have already told you, you have got the wrong person. I am not the guy who asked you for a recharge. Please redial and check with the right person.
How can it be? I dialled the correct number.
May be a cross connection. You might perhaps want to try after a few hours.
Or a simpler solution is for you to return my money, ******.
Mind your language.
I hang up again. He called me again and again, but I let the phone ring.That was all for yesterday. In the morning today, I got another call. A different number – +916542325507. Again the guy was asking for someone else. Something is definitely wrong, I thought. I told him the same thing, that this is a different number and hung up. But something came back to my mind immediately. I thought I had seen an arrow mark on my screen beside the number of the caller. This never showed up before. Something is definitely wrong.
I went to my neighbours room, Rohit. I asked Rohit to call up the 90 number. The call was on my mobile ! But there was no sign of the arrow mark. Was it my mind playing tricks on me? Was I imagining things? All my screen showed was Rohit Calling. Unless …
I went to Dhangi’s room. Now Dhangi is not added in my contacts list. I made him call up the 90 number. And voila ! There it was, the arrow beside Dhangi’s number. And it immediately occured to me what the whole thing was.
The other person has set up call forwarding on his mobile. Whenever you try to call the 90 number, it gets forwarded to my mobile. All the time the sales person was dialling the correct number. I did not know what to do next. Dhangi suggested I call up the Airtel customer service and tell them.
I called up the Airtel customer service at 121, but I managed to get only one reply -
I am sorry sir. We cannot help you in this matter. Airtel is a service provider. All our customers are equally important to us.
Damn it fool, even after listening to the whole story can you not think out of the box and actually do something. I know you have been taught to blurt out the same response and you are doing a pretty good job as a bot. But don’t you see there could be something fishy here. I suspect a foul play. Can you not for a change use your brains and do justice to the money Airtel pays you.
I am sorry sir. We cannot help you in this matter. Airtel is a service provider. All our customers are equally important to us.
Oh my darling, this is India. Why do they even have call centers here, I wonder. The guy on the other side would have done a better service to the nation pulling a rickshaw. And to think that the Americans outsource all their work to be done by these damned creatures.
So be it. I am going to do nothing in this affair any more. If the sales person calls up again, I’ll tell him to go to the police. Let him fight for his money. Let Airtel value their customers so much that they annoy them. If only there was a way to block out all the forwarded calls.
So ends the Case Of The Forwarded Calls. I shall post any new developments below. But I do not think there will be any.
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